[1] Business Process Management - useful but short three-minute overview video.

[2] process.st-Top 10 business processes - handy guide / checklist to the team common processes with checklists for what to expect from them.

[3] DTHR - Process modelling and mapping- 11 page practical guide covering the basic principles of BPM at an accessible and useful level.

[1] What are business operations - overview with examples in different industries

[2] Business Operations - why you need it, and why eventually you won’t Business Operations (Bizops for short) has inexorably become a thing at certain kinds of companies.

[3] Guide for successful business operations - all organisations, regardless of industry, size, or maturity, have a set of foundational activities required to run the business — often called business operations. Successfully managing your business operations requires juggling many moving parts across multiple groups. You need diligent maintenance, well-informed strategic planning, and disciplined execution to succeed.

[4] Product Process Matrix - overview of this method of analysing operations, originally credited to Hayes & Wheelwright and published in HBR.

http://bit.ly/E-Proc

jpalfreyman@me.com | @JohnP261